Effective Date: August 7, 2025

1. Our Commitment to Privacy

Penniac Construction (“we,” “us,” “our”) is committed to protecting the privacy and security of the personal information of our clients, partners, and website visitors. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, penniac.ca (the “Site”), interact with our contact forms, or engage with our online advertising campaigns.

We adhere to the principles of Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA).

2. Accountability & Contact Information

We have appointed a Privacy Officer who is responsible for our compliance with this policy. If you have any questions, concerns, or complaints about our privacy practices, please contact our Privacy Officer at:

Privacy Officer Email: Click to show encoded email.

3. What Information We Collect

We collect information to provide and improve our services. The types of information we collect depend on how you interact with us.

a) Personal Information You Provide to Us: This is information that personally identifies you. We collect it when you voluntarily provide it to us, such as when you:

• Fill out a contact form on our Site.
• Request a quote or consultation.
• Communicate with us via email or phone.

The personal information we may collect includes:

• Full Name
• Email Address
• Phone Number
• Company Name
• Details about your project or inquiry that you provide in message fields.

b) Usage Data and Technical Information We Collect Automatically: When you visit our Site or interact with our online ads, we automatically collect certain technical information about your device and Browse activity. This is done through cookies, pixels, and similar technologies. This data helps us understand how visitors use our Site and measure the effectiveness of our advertising. This information includes:

• IP Address
• Browser type and version
• General geographic location (e.g., city, province)
• Pages you visit on our Site and the time and date of your visit
• The time spent on those pages
• The referring website or advertisement that led you to our Site

4. How We Use Your Information

We use the information we collect for the following purposes:

• To Respond to You: To answer your inquiries, provide quotes, and communicate with you about your projects.
• To Provide and Improve Our Services: To understand your needs and deliver the construction services you request.
• For Marketing and Advertising: To run and measure the performance of our advertising campaigns on social media platforms and through Google Smart Campaigns. This may include showing you ads based on your previous interaction with our Site (remarketing).
• To Improve Our Website: To analyze website traffic and user behaviour, allowing us to enhance the user experience and functionality of penniac.ca.
• To Meet Legal Obligations: To comply with applicable laws and regulatory requirements.

5. Consent

By providing us with your personal information through our contact forms, you consent to its collection, use, and disclosure as outlined in this Privacy Policy.

When you visit our Site, you consent to the use of cookies and the collection of Usage Data as described herein. Most web browsers are set to accept cookies by default. You can usually choose to set your browser to remove or reject cookies, but this may affect the availability and functionality of our services.

You may withdraw your consent at any time by contacting our Privacy Officer.

6. Sharing and Disclosure of Information

We do not sell or rent your personal information. We may share your information with trusted third parties who perform services on our behalf, under strict confidentiality agreements. These include:

• Advertising Partners: Google and social media platforms (e.g., Meta/Facebook, LinkedIn) to help us run and analyze our advertising campaigns. These platforms have their own privacy policies, and we encourage you to review them.
• Website Analytics Providers: Google Analytics to help us understand our website traffic.
• Legal and Regulatory Authorities: If required by law, such as in response to a subpoena, court order, or other legal process.

7. Data Security and Retention

We use reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, use, or disclosure. This includes the use of SSL technology to encrypt data transmitted to and from our Site.

We will retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by law.

8. Your Rights

Under Canadian privacy law, you have the right to:

• Access: Request access to the personal information we hold about you.
• Correction: Request the correction of any inaccurate or incomplete information.
• Withdraw Consent: Withdraw your consent to our use of your information at any time, subject to legal or contractual restrictions.

To exercise any of these rights, please contact our Privacy Officer at Click to show encoded email..

9. Third-Party Websites

Our Site may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We have no control over and assume no responsibility for the content or privacy practices of any third-party sites or services.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page with an updated "Effective Date." We encourage you to review this Privacy Policy periodically for any changes.

11. Contact Us

If you have questions, concerns, or wish to exercise your privacy rights, please contact our Privacy Officer at Click to show encoded email..